I recently sat down with Sumeet Mathur, SVP and Managing Director of ServiceNow’s India Technology and Business Centre, whose career spans Nortel, Cisco, CA, and Broadcom, and includes three U.S. patents. Today, he leads one of the most powerful engines behind the Now Platform’s global development, with nearly 40% of ServiceNow’s product innovation now driven from India.
This wide-ranging, unscripted conversation dives into the evolution of India as a technology powerhouse, the cultural mindset that shapes its engineering talent, and how agentic AI and platform-based workflows are redefining enterprise transformation. We explore the future of smart operations, the growing complexity of data management, the shifting role of the CIO, and what makes Indian software engineering uniquely impactful on the world stage.
It’s a candid look behind the scenes with someone at the forefront of enterprise tech’s next chapter. Have a listen.
Share this post