Councilio

The Real AI Market Is Taking Shape

10 Shifts That Matter More Than the Model Hype Cycle

Apr 15 • Peter Carr

6

IBM and ServiceNow Are Converging on the Same Layer of the Enterprise

Competing to Define What Work Is

Apr 12 • Peter Carr

2

AI Will Break Property-Based Pricing

And What this Means for the Local Government Software Market

Apr 1 • Peter Carr

3

March 2026

Agentic AI Is Easy. Until the Work Matters

SMB is Where it begins. Maturity Defines What it Becomes

Mar 31 • Peter Carr

1

Identity Doesn’t Create Maturity. Work Does.

If Nothing Moves, Identity Doesn’t Matter

Mar 18 • Peter Carr

3

Whatever-as-a-Service and the Bad Data Myth

Why Platforms like ServiceNow are Quietly Rewriting the Rules

Mar 13 • Peter Carr

6

2

February 2026

Regulatory Pressure and the Catalyst for Improved LG Service

Banks Faced the KYC Compliance Hammer. Councils Are Still Hiding Behind the Portal.

Feb 19 • Peter Carr

2

Beyond ERP: Why the Real AI Challenge of 2026 Is the Operating Model

Human-in-the-loop is an Architectural Signal, Not an Ethical Strategy

Feb 10 • Peter Carr

2

Agentic AI Changes the Game for Software TCO

New PaaS rules for enterprises, partners, SIs, and BPOs...well, everyone

Feb 4 • Peter Carr

2

January 2026

Why the Next Bangalore or Hyderabad or Bonifacio Won’t Be a Place

Agentic AI, Virtual Delivery Centres, and the Rise of Digital Execution Cities

Jan 27 • Peter Carr

2

Council AI Has a Cost Problem

And It Isn’t the Licence Fee

Jan 21 • Peter Carr

2

2

ServiceNow Crosses the Threshold and Enters Its Execution Phase

The Rise of the Minimum Viable Operating System

Jan 13 • Peter Carr

3